Privacy Policy

Privacy Policy

At Online Pandit, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile application and related services.

1. Information We Collect

We may collect the following information from you:

• Personal Information: Name, email address, phone number (for login and profile creation).
• Financial Information: Payment details (processed securely via Razorpay/UPI/Card).
• Photos/Documents: Profile photo or documents uploaded by you.
• App Data: Basic analytics, crash reports, and device information (via Firebase).

We do not collect or track your precise location, SMS, contacts, or call logs.

2. How We Use Your Information

• Create and manage your account.
• Process secure payments.
• Improve app performance and fix bugs.
• Provide customer support.

We never sell your personal information to third parties.

3. Data Sharing

We may share your data only with trusted service providers:

• Razorpay (for payment processing).
• Firebase (for analytics and crash reporting).

These providers are compliant with international data protection standards.

4. Data Retention & Deletion

• We retain your data only as long as necessary to provide services.
• You can request account deletion and data removal at any time by contacting us at: 📧 support@onlinepandit.com
• Once requested, your account and related personal data will be permanently deleted from our systems within 30 days.

5. Security

We use industry-standard encryption (HTTPS/SSL) and secure storage to protect your data during transmission and storage.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

7. Contact Us

If you have any questions or concerns, contact us at: 📧 support@onlinepandit.com 🌐 https://onlinepandit.com/privacy-policy

8. Delete Your Account and Data

1. Open the Online Pandit app.
2. Go to Profile → Settings → Delete Account.
3. Follow the instructions to permanently remove your account and related data.

Once requested, all your personal data (profile, documents, payment info, analytics data) will be permanently deleted within 30 days.